Carriers, breakages and XDP

We're not people that winge or complain much, but thought we should highlight a company that as carriers go offer a great service in demolition. So we thought that should our competitors want us to recommend someone that will break their stuff, XDP in Birmingham are definately worth a look. There are distinct phases to the way they work:
Break goods in transit
Deliver to customer
Collect from customer
Offer full compensation to supplier (us)
Keep supplier waiting for months while claims mount up
Deny all knowledge and send out to supplier (us) claim rejected form
The front man, James Bond (yes really!) is always polite, but not backed up at all by the company. We can only assume the ISO9001 is in its early self assessment phase. We have come across a number of other companies who have suffered losses at the hands of these expert carriers.
On a more positive note, we now have an excellent service, delivering all over the UK, Ireland, France, Belgium and Northern Italy. We will get your order there in about 14 working days. And as for breakages, well in the words of one of our very careful carriers, "furniture should be handled as you would a woman".




